Privacy Policy

Information We Collect

When you interact with sorianeqival's corporate finance platform, we collect various types of information to provide you with the best educational experience. Personal information includes your name, email address, phone number, and billing details when you register for our programs. We also gather technical data such as your IP address, browser type, device information, and how you navigate through our learning materials.

During your learning journey, we track your progress through course modules, assignment submissions, and interaction with our educational content. This helps us understand which areas you find challenging and allows us to provide personalized support. We may also collect feedback through surveys and course evaluations to continuously improve our offerings.

How We Use Your Information

Your personal data serves several important purposes within our educational platform. Primarily, we use it to deliver course content, track your learning progress, and provide academic support when needed. Communication is another key area - we'll send you course updates, assignment reminders, and important announcements about your program.

For business purposes, we analyze aggregated, anonymized data to understand learning patterns and improve course effectiveness. This might involve studying completion rates, identifying common challenges, or evaluating the success of different teaching methods.

Data Sharing and Disclosure

We maintain strict controls over who has access to your personal information. In most cases, your data stays within our organization and is only accessible to authorized staff members who need it to support your education. However, there are specific situations where limited sharing may occur.

• Service providers who help us deliver course content or process payments
• Academic partners when you're enrolled in collaborative programs
• Legal authorities if required by Australian law or court order
• Professional bodies for certification or accreditation purposes (with your consent)

All third parties who receive your information are bound by strict confidentiality agreements and must handle your data according to Australian privacy laws and our own high standards.

Your Rights Under Australian Law

The Australian Privacy Act 1988 gives you substantial rights regarding your personal information. You can request access to all personal data we hold about you, and we'll provide this within 30 days of your request. If any information is incorrect or outdated, you have the right to request corrections.

In certain circumstances, you may also request deletion of your personal information. However, we may need to retain some data for legitimate business purposes, such as maintaining academic records or complying with legal requirements. We'll always explain what we can and cannot delete, and why.

If you wish to restrict how we process your data or object to certain uses, we'll work with you to find solutions that respect your preferences while allowing us to continue providing your education. You also have the right to withdraw consent for non-essential data processing at any time.

Data Security and Protection

We employ multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption for data transmission and storage, with regular security audits conducted by independent experts.

Physical security measures include restricted access to servers and regular backup procedures. Our staff undergo comprehensive privacy training and are bound by confidentiality agreements. We also maintain cyber insurance and have incident response procedures in place should any security issues arise.

Data Retention and Deletion

We retain your personal information only as long as necessary for legitimate educational and business purposes. Course progress data and academic records are typically kept for seven years after program completion, which allows us to provide transcripts and verify credentials if needed.

Financial information is retained according to Australian taxation requirements, usually seven years from the relevant financial year. Marketing communications and general contact information may be kept until you opt out or request deletion.

When data reaches the end of its retention period, we securely delete it using methods that prevent recovery. You can request early deletion of non-essential data at any time, though some information may need to be retained for legal or regulatory reasons.

International Data Transfers

Some of our educational technology partners and service providers operate outside Australia, which means your data may occasionally be transferred internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only work with overseas providers who demonstrate adequate privacy protections and enter into agreements that require them to handle your data responsibly. Before any international transfer, we assess the privacy laws and practices of the destination country.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. Essential cookies are necessary for basic website functionality, while analytical cookies help us improve our services by providing insights into user behavior.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also use web analytics tools to track page views, session duration, and popular content areas, but this data is anonymized and cannot identify individual users.

Changes to This Policy

We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. When significant changes are made, we'll notify you via email and provide a clear summary of what has changed.

Minor updates, such as clarifications or contact detail changes, may be made without individual notification, but we'll always maintain a current version on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.